Tag: Sorry
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: I’m Sorry! Blame-Game or Accountability? by: Sharon Ellison A powerful tool for health as we approach the new year can be to focus on giving and/or receiving only real apologies when we want to heal a rift with
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: If I Hurt You, Then I'm Sorry by: Skye Thomas This statement has stopped many a war in my house. My oldest two children are two years apart in age and would fight about everything and nothing when they were little.
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: Ten Customer Service Secrets to Win Back Customers by: Ed Sykes Recently I was facilitating an Outstanding Customer Service program and broke for lunch. Knowing that the restaurants in the area had much to desire as far
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: Branding Fiasco -- Better Be Who You Say You Are! by: Eileen McDargh, CSP, CPAE Our experience as customers offers great instruction into the concept of branding. Come with me on a recent “experience†and
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