Tag: User-Documentation
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: Don't Forget That Manual! by: V. Berba Velasco Jr., Ph.D. No user manual? Surely you jest! It may seem comical, but it’s a surprisingly common situation. I’ve encountered many companies that don’t
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: Writing Helpful Help – A Minimalism Checklist by: Glenn Murray User documentation is all too often written by programmers for programmers. It tends to focus on the product’s features, rather than the user’s
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