Tag: Client
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: Breaking the Ice and Winning Over the Client by: Robert Moment Wherever you turn these days you’ll find articles covering every business strategy and tactic available to man from how to make a great presentation
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: Open Doors by Catering to Your Clients by: Janice D. Byer, MVA Clients… they are the most important influence in the success of any business. It is vital to keep them satisfied and happy. Clients should be catered
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: Consulting: A Different World by: Yolanda Yvette McDonald I won't say I have a vast array of knowledge as a consultant...collectively I've only been doing it about 8 years. However, there are some things that I have
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: Over Deliver - The Key to Customer Satisfaction by: Bryan Brandenburg Client satisfaction starts with meeting or beating the contractual obligations of the relationship. There are also some intangibles that can help you
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: Reviving Dead Clients by: Bryan Brandenburg Most consultants I’ve talked to don’t spend any time trying to recover inactive clients and it’s a big mistake. We tend to magnify the problem we had or
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: Getting Referrals by: Bryan Brandenburg Referrals A substantial part of your business can come from referrals. The key is to provide extraordinary customer service and educate your clients and influencers to this fact.
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: Your Ideal Client by: Terri Zwierzynski "I don't know the key to success, but the key to failure is trying to please everybody."--Bill Cosby Have you ever had a client/customer that was more trouble than they were worth?
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: Don't Be Afraid To Give Problem Customers The Boot by: Tim Knox Q: In a recent column you made the point that the customer is always right, which I agree with. However, in the same column you also said that it is sometimes
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