Tag: Customer
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: What Is Persuasive Copywriting And How Can It Help Your Business? by: Niall Cinneide Persuasive copywriting is what draws the attention of prospective customers. They see your product and are drawn it. But what makes
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: Custom Writing Services Market Overview by: Serge Chepurko In this article the author is going to carry out custom writing services market overview providing comprehensive survey of the market divided into the following
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: Make Your Referrals Count by: Jay Conners Just because we receive a referral, it doesn’t mean that the sale is ours and the deal is closed even before we make contact. For all you know, the person being referred
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: Avoiding the Common Pitfalls in Marketing by: Scott F. Geld You know how important marketing is to your business yet many companies still make the most common marketing mistakes. We're going to cover some very common
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: Needs Based Selling by: Jay Conners I am sure you are familiar with the phrase, “I could sell ice cubes to an Eskimo.†First, allow me to personally congratulate anyone out there who has sold ice cubes to
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: Sharpening Your Sales Skills by: Jay Conners Making a living in sales can be very rewarding, however, it can also be tough at times. That is why it is very important to stay on top of your game at all times. Making a
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: The Never Ending Sale by: Jay Conners Once you have added a new customer to your book of business, plan on keeping that customer until you have all of their business, and the business of their family and friends. This
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: Three Ways to Increase Mortgage Applications by: Jay Conners If you are in the mortgage business, the very first thing you need before you can get anywhere, is an application. I spent years working in the mortgage industry,
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: Expert Qualities in Sales by: Jay Conners If you went to see your doctor, and he mentioned a particular over the counter drug to you, or a particular type of food that was healthy, chances are, you would listen to this
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: Do You Want To Sell More? Then Stop Trying To Be Everything To Everybody! by: Eric Graham I know you've heard this a thousand times, but from the looks of things few businesses are following the advice… Far too
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: Customer Service For Huge Profits by: Christos Varsamis Customer service is the most vital asset for Business either it is online or offline. It's the critical factor which determines if your business has a future or
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: Where Are The Delighted Customers? by: Robert Craven WHERE ARE THE DELIGHTED CUSTOMERS? QUESTION If every company wants to delight its customers, then how come we don't spend most of our ‘customer days’
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: Delivering Fantastic Service! by: Darryl Gee Fantastic customer service is a friendly smile, it’s a warm greeting, it’s a caring attitude, it’s aimless small talk, it’s genuinely going the
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: Sales 101: Handling the Angry Customer by: Daniel Sitter I am often reminded of the following true story whenever I encounter a hostile customer or prospect, witness a scene where someone is losing their cool or observe
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: The Secret Of How I Got GoogleCash For Free With 1 Minute's Extra Effort. by: Michael Lever Hi, my name is Michael and I’m about to share an amazing discovery with you. Don’t bother scrolling down to see
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: Body Language, Five Key Ingredients by: Jay Conners When making your living in the sales industry, and working with people, it is important to not only get your point across verbally, but you want to allow for your body
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: Making Money On eBay Can Be So Simple, Just Let Somebody Else Do All The Hard Work For You by: Ian David Major OK, so you've been bitten by the eBay bug! You've ransacked the attic, the basement and every other room
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: How To Put The Profit-Producing Power of Couponing To Work For You... by: Thom Reece Coupons have proven themselves to be highly effective sales tools for every conceivable size and type of business. Because coupons
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: The Clock is Ticking on Your Leads by: Jay Conners Every day is critical when you are in the business of sales. That lead you receive today could very easily be gone tomorrow. It is very important to act on your lead
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: Sales Force of the Future -- "It's Not About Selling" by: Rick Johnson Jeff Gitomer coined the phrase at a recent convention: "It's not about what you are selling, it's about what the customer is buying." In reality,
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: Custom Writing Services: Market Overview by: Serge Chepurko In this article the author is going to carry out custom writing services market overview providing comprehensive survey of the market divided into the following
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: Wording Up Your Website by: Glenn Murray Back to basics. Forget funky design, good copywriting is the key to a clear and intuitive website. Are you losing business because of your website? More and more customers are
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: Shopping: Be Wary by: Ken McIsaac You may not get what you expect! Retailing has become very competitive in recent years and too many corporations, including some large retail chains, are using trickery and deception
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: Five Tips to Calm Cranky Customers by: Dina Beach Lynch 1. Tis the Season Recognize that everyone is frazzled during the holidays- you and your customers. Give everyone, including you, the benefit of the doubt when it
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: 4 Ways To Achieve Online Success With Email Autoresponders by: Chad Cook An email autoresponder should come as natural to every business. Web surfers stopped looking at ordinary websites years ago. Now every internet
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: 10 Website Blunders Guaranteed to Send Your Visitors Elsewhere by: Michael Turner When you build your website you need to have a plan first. The reason for this is if you do not have a plan you will likely make mistakes,
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: How to Find a Reliable Host by: Marty Virve The website hosting business is very competitive these days with hundreds of thousands of reliable hosting companies out there but what company is best for your needs and that
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: When Your Graphic Designer Costs You Money… by: Granny's Mettle So how do you know when your graphic designer costs you financially and emotionally? When a file is not prepared correctly… When you go to
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: How Does Your Website Make Me Feel? by: Philippa Gamse, CMC When people think about the Internet, they think about technology. When people hear that I am a Website strategy expert, they see me as a "techy type". But
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: The Benefits Of Having a Country Top Level Domain (TLD) Name by: Steve Ashton Most new websites tend to look for a domain name with a .com or .net tld (Top Level Domain). They feel this gives the site a more professional
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: Are Web Templates Worth It? by: Dennis Dadey First off, I am a designer. Now you're thinking, here's this guy trying to convince me to hire a designer costing a few hundred to a few thousand dollars instead of buying
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: Sorry, No Customer Service After 4:00 P.M. by: David Leonhardt A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting
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: 7 Warning Signs of an Unprofitable Web Site by: Ash Kawa 7 general mistakes which you should avoid to make your web business successful and not Unprofitable. 1. Selling To Everyone Means You Sell to No One If you do
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: 7 Ways to Increase Web Site Visitors and Boost Sales by: Herman Drost Have you spent a lot of money on advertising with the expectation that you would get many sales from the 1000s of web site visitors that read your
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: Solving Common Problems with Hosting Companies by: Robin Nobles For those of you with Web sites, you probably know what a “host†is. It’s a company that provides a location, or address, on the Internet
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: How To get your JV Partner to Accept Recommendations From You by: Abe Cherian One of the brightest moments in my business career were when I was visiting with my joint venture partner and talking about our future relationship
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: Ezine Publishers, Don't Be Long-Sighted! by: Mike Beatham Dear E-Publisher/marketer, I want you to think about the following: How valuable has your email list been to you in the past year? What are you trying
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: Five Revenue Boosting Web Marketing Strategies by: Abe Cherian To maximize the selling power of your web site you need more than just a professional web site and great products -- you must implement strategies that produce
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: "E is for Everything?? . . ." by: Philippa Gamse This article was originally published in three installments in the "Foundry Trade Journal", 2001. Just this week, a member of my audience asked me the following: "Why
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: Why you need to and How to Follow up Your visitor or customer. by: Radhika Venkata The person who comes to your web site seeking products or information is a visitor. A person who bought a product or service of yours
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: How to Create A Homepage That Works by: Mike Cheney Want to know what the worst thing to say on a homepage is? "Welcome to our homepage." And yet, time after time, we all come across such homepages on the Internet.
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: How to Create A Homepage That Works by: Mike Cheney Want to know what the worst thing to say on a homepage is? " Welcome to our homepage." And yet, time after time, we all come across such homepages on the Internet. The
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: Do You Say What You Mean? by: John Sheridan It's generally accepted that the majority of people learn to speak from a very early age, and on average a basic vocabulary is formed between the ages of four and six years
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: Mystery Shopper 007 by: Jon Castle Living a Double Life as a Mystery Shopper As a mystery shopper you are kind of like a spy. Just as James Bond gets briefed on his next top-secret assignment at some high-tech cave complex
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: Resistance - How to Handle It by: Alan Fairweather Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your team or even someone in your personal life. Dealing
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: Need A Solution For Trouble? Try This Breath Of Fresh Air! by: Richard Vegas I just heard the story of a man who hired a plumber to restore an old farmhouse. After he had finished a rough first day on the job he realized
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: How to Deliver Exceptional Customer Service by: Chas Brothers Having been in business a number of years, I’m amazed at the number of people who don’t have the slightest idea of what customer service is.
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: Why Should We Hire You? by: Carole Martin This is one of those broad questions that can take you down the wrong road unless you have done some thinking about what to say ahead of time. This question deals with your ability
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: How to Deliver Exceptional Customer Service by: chas brothers Having been in business a number of years, I’m amazed at the number of people who don’t have the slightest idea of what customer service is.
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: The 10 Bike Shop Customer Etiquette Commandments by: Levi Bloom This article was inspired by all those things customers do that really irritate bike shop owners and employees. I decided to create this list of commandments
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: Sell More By Showing Consequences by: Ray L. Edwards It's a well established fact that customers buy solutions to their problems or what they perceive will add value to their lives. The marketer must therefore go beyond
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: 14 Ways To Boost Customer Response In A Tough Economy by: David Coyne Things are rough today for online businesses. The economy is struggling to get back on track. Spam is clogging up the inboxes of everyone, making email
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: Forgive All Ebay Sins! by: Robert C. Potter Over the years, I have been amazed at the “blinding†greed and reckless approach to commerce that some business owners have employed. Lying to customers, selling
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: Home Business - It's for Free? by: Gert Ljungqvist Most people realize that when you start a business offline it will cost money. But, when it comes to online business most people don't want to pay anything to get started.
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: Maximize Sales and Minimize Returns with Learning Styles by: Niall Roche In the day-to-day operation of an online business we can sometimes lose sight of what we want to achieve as opposed to how we actually go about achieving
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: Website Savvy: 10 Key Steps to Turn Your Customers ON! by: Carmen Wisenbaker “How to turn “slightly interested†customers into “I’ve got to have it!†customers!†I am truly amazed
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: Are You a Small Business Casualty? by: Val Burnett When a person knows and knows not that he knows. Teach him. When a person knows and knows that he knows. Follow him. I have read a lot about Network Marketing and MLM
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: How Drop Shipping Works by: John Lynch One of the most frequently asked questions on the Net is: "What should I sell online?" Many people know what products they want to sell. However, they don't know how to do this.
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: 35% Revenue Increase… from Your Website! by: Glenn Murray 2 Golden Rules for an Engaging Website 35% of visitors fail to achieve their goal when they visit company websites! By following 2 simple rules, you can increase
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: Cheap Web Hosting, What To Look For And What To Stay Away From by: Robert Lang “Bargains for sale, Unlimited Hosting for only a Dollar.†“Get your hosting here, 50 cents for the first three months. “
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: Forgive All Ebay Sins! by: Robert C. Potter I realize that not everyone engages in “business criminality†that rises to the level of fraud and incarceration. Most people try to be good stewards, and approach
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: Who Says the Customer is Always Right? by: Diane Hughes We all know the old adage, "The Customer is Always Right." If you are an online business owner or offline for that matter, you are on both sides of the subject almost
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: The Real Gold Is In the List by: Marty Foley Are you a one shot, hit-and-run marketer, or do you appreciate that the real gold in business is in the list? Rather than focus on one-shot deals, savvy marketers realize
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: Marketing Objectives for Your Web Site by: Bobette Kyle Do you have marketing objectives for your Web site? With objectives to help overcome your main online challenges you can work smarter, not harder. Think of your
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: The Essentials of Free Internet Marketing by: Marie Kirschbaum Given a solid product, a well-developed Web site, and a carefully designed marketing strategy it’s possible to make good -- even excellent -- sales without
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: How to Start and Suceed with a Home Business by: Jim Johnston No matter who you are, remember everyone starts from ground zero as far as experience is concerned. Building a home business is no different. One will have
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: 6 Tips To Improve Your Business Website by: Mike Moorefield III There are six important characteristics that can play a major role on the impact your website has on prospects. Outlined below is the importance of each
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: Interactivity Is Key by: Karen Fegarty How to use the latest in Interactivity tools to increase sales and provide exceptional customer service Many companies are trying to differentiate themselves from their competitors.
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: How Will Your Visitors Remember You And Your Business? Brand Yourself From The Crowd... by: Radhika Venkata Big and Yellow 'M' reminds you McDonalds... 'DELL' with oblique E reminds you famous 'Dell' computers... No
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: Taking Care of Busines... E-mail by: Erwin Steneker In this digital day and age, communicating through email is getting more and more important. This is of course also true for customer service and help desks. Looking
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: Direct Marketing Strategies for Holiday Email Promotions by: Richard Cunningham Tis the season to leverage customer interest data for successful email marketing. All of the information gathered throughout the year from
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: Online Auction Sellers - Seize Control Of Your Business! by: David Espino As the online auction model of business continues to evolve toward a more commoditized, corporate marketplace, it is time for online auction sellers
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: Questions For The Entrepreneur To Be by: Charlz Wachira Entrepreneurial e-gnorance Part 1: Questions for the entrepreneur to be If you are an entrepreneur starting out, or have been around the block for some time but
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: 21 Success Strategies of eBay Powersellers by: David Espino The online auction giant - eBay - has exploded on the Internet scene. Currently boasting over 29 Million members, eBay is one of the most visible and far-reaching
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: Philippines Catching up with India in the Outsourcing Industry by: Winston Pepito India, the dominant player in outsourcing touted as the “back office of the world,†would soon have to contend with a third-world
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: Getting The Most From Your Existing Customers. by: Dan Brown Business on the Net is a fast paced proposition. Net entrepreneurs are looking for the edge that will take their business to the next level. Who doesn't want
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: How We Created a Thriving Online Business by: Scott Rauvers Six months ago, as our first job experience after graduating from college, my best friend and I started an online music store. That made us immediately stand
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: Getting Prospects – Keeping Customers by: Julie Martin Does it seem like your customer base is drying up into a trickle? It can be very difficult to attract new customers and keep them. We will explore several
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: How to Avoid Spamming Your Customers by: Julie Martin One thing an e-business must take very seriously is SPAM. No one likes to receive it, and more and more consumers are sick of it and taking action. Some businesses
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: How to Build A Mailing List by: Julie Martin One of the most effective ways of communicating with and building up your customer base is by creating a mailing list. It is getting harder and harder to do that with new SPAM
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: Converting Browsers into Buyers by: Julie Martin One of the hardest things in ebusiness is building a customer base and keeping it. The very nature of the internet can lead many consumers to inherent mistrust of all online
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: How Affiliates Can Subsidise All Their Purchases Using Customer Reciprocation by: Michael Lever Imagine if you had received a subsidy for every online purchase you've ever made? As an affiliate marketer, how would you
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: A Lesson In Email: The Money Is In The List... With The Back-End Sales by: Anthony L Davenport Firstly, back-end sales is eMail Marketing at its best, so for this to work you need to already have a list of customers that
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: How To get your JV Partner to Accept Recommendations From You by: Abe Cherian One of the brightest moments in my business career were when I was visiting with my joint venture partner and talking about our future relationship
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: The Power of Upselling, Tips and Examples by: Anthony L. Davenport Before I get into how Up-Selling can benefit you and your sales, let me answer the question: What is an Up-sell? An up sell is when a customer is
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: Effective Use of Autoresponders by: Julie Martin How many hours a day do you spend trying to take care of email? Two, three, even more? If the majority of the emails that take up your time are simple questions that could
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: Credibility - 10 Ways to Build it on your Website by: Laurie Winslow If you have your own business website and you are trying to sell something, then it is imperative that you are able to establish and maintain credibility.
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: 9 Amazing Ways To Super-Charge Your Online Profits! by: Dan Lok Which do you think is harder to do: sell something new to someone who has already bought from you in the past or convince a stranger to make his/her first
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: Tips for Curing Bad Customer Service by: David Bell Bad customer service is everywhere these days — unmanned front desks, surly servers, clueless staff, employees talking on the phone, and managers who refuse to
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: When a Customer Has Done Everything to Get Your Goat by: Ron Hutton You try to make your customers happy. You sincerely WANT them to be pleased with your products and service. You go out of your way to provide quality
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: Motivating Shoppers with Online Coupons (Part 2 of 2) by: Gary Gray Last time we discussed how online coupons and promotion codes can motivate buyers. We discussed examples of coupons and some of the aspects of these
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: 7 Tips for Winning Customer Appreciation & Loyalty by: Laurie Meade I am sure you have heard it before. The money is in your list. Follow up with your customers or your business will die. Here is a good list of tips that
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: "FEED ME!" When Prospects Become Parasites! by: David Badurina When you hear the word "leech", most often you think about squiggly, squirmy, slimy little bloodsuckers that don't really offer you very much in return for
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: Science of Advertising and How to Benefit From It by: Arun Pal Singh It is very important to realize that persons buy from you. It is the mind at other end of the internet who will decide a sale from you. Thus it is very
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: Auction Sales - Keeping Customers You Worked So Hard To Get! by: Steven Woodward Congratulations, your auction was successful, payment received and now it's time to ship the item(s) to the customer. You've got the product,
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: Along Came a Spider (Part Three) There's More To Online Success Than Search Engine Rankings by: Julia Hyde In the last two articles in the Along Came a Spider series,I've talked about the difference between search engines
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: Why Slicing and Dicing Your Customer List Can Give Your Customers The Most Targeted Message Ever! by: Nick James Have you ever received a sales letter or marketing piece that didn't speak to you at all? What about receiving
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: The Number 1 Rule for Businesses - Be Professional by: Denise Hall Have you ever walked into a store and things looked sloppy? Stores should have nice neat displays, right? Normally, yes, but sometimes they get a bit
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: Caring for Your Customers by: Terri Seymour You probably think I am going to say something like, "The customer is always right." Right?? Wrong. I have many philosophies when dealing with customers, but I definitely
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: Creating Trust by: Mari Peckham It can be difficult, at best, to do business on the Internet. Okay, you and I LIVE out here. We have grown to rely and trust the Internet. We have friends. We shop, we bank, we do business.We
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