Tag: Customer
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: Win Your Customer Over with Simple Courtesies by: Kit Lum Walk into any store any day and there’s probably a lesson in customer service waiting for you. You could learn a great deal about how to treat your customer
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: Can Three Words In Webster's Dictionary Be The Key To Customer Loyalty? by: Sean D'Souza Are you concerned about customer loyalty? Are your customers so loyal that they will stick with you through hell and high water?
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: Putting The "Service" Back In "Customer Service" by: Sean Cohen The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed
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: You Must Build A Customer List by: David Coyne If you run (or plan to run) an online business, it’s especially important that you maintain and add to a customer/prospect list. Unlike a store-front business,
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: The "Big3" Points to selling on the Web (part 2) by: Glenn Ducharme Ok in my last article I spoke about the "Big 3" points to selling on the web Point 1 develop a great product Point 2 write a Website that SELLS with
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: Creative Customer Service Strategies by: John Jantsch Customers are kind of funny. They will rarely tell you how you messed up, they will simply leave. Poof...gone! No matter what the size of your firm there are ways
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: The Seller’s Creed by: Rick Beneteau I will not make sales. I will make Customers. I will target the heart of my Customer. Never their wallet. My Customer is the lifeblood of my business. Though I may sell
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: Are You Walking the Talk? by: Diane Hughes I saw a television commercial the other day. It actually made me laugh out loud. It wasn't funny "ha ha," it was funny ironic. A local telephone service provider was singing
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: "How To Boost Your Sales Dramatically Using Dynamic Back-end Strategies" by: Steve Atlas Getting a customer is not easy. Getting a visitor to decide that he or she wants to buy the product or service you’re offering,
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: How To Increase Your Profits By 40% Or More With No Extra Work! by: Richard Grady Before I expand on the above heading, I do have a slight confession to make - you will have to do 'some' work for this process to work
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: Online Business Start-Ups: The Agony & The Ecstasy by: Michele Schermerhorn Any business start-up can be difficult but the online business start-up is more so. Both business owners have the same problems of financing,
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: 7 Tips for Winning Customer Appreciation & Loyalty by: Laurie Meade I am sure you have heard it before. The money is in your list. Follow up with your customers or your business will die. Here is a good list that will
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: A Unique Joint Venture Twist: Make Huge Profits Even If You Have No Money, No Products, and No List by: Rick Miller Would you like to jumpstart your online or offline business without spending a ton of money? Without
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: How to Double Your Online Sales Without Spending Another Dime on Advertising by: Mark Jarmel Learning how to convert visitors to your web site into buyers, is the single most important factor affecting the success of
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: The 9 Critical Steps To Success In Demolishing Your Money Worries For Good! by: Alain Diza Articles on 'How to make money' come a dime-a-dozen. How about a fresh, new perspective? Here's a rather unique, untapped, revolutionary
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: What Happened? Troubleshooting Poor Response from Ad Campaigns by: Diane Hughes Too many small business owners today run ad campaigns that get little to no results, and they have no idea why. When you have the knowledge
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: Make More Sales By Airing Your Dirty Laundry by: Clifford Mee There's an old saying, "Don't air your dirty laundry". If you're selling any product or service either online or offline this is horrible advice. You see
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: More Profits in Your Website Hosting Business by: Raynay Valles If you run a website hosting business, you already know the challenges in the business. Thousands of competitors are just a click away, ready to undercut
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: Top 10 Reasons Your Business Needs A Website by: Jeff Schuman With the rapid changing climate of the small business world you have to be more forward thinking than ever just to keep up with your competition. Staus Quo
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: How Your Business Can Win Online by: Peter Simmons There are lots of websites out there that do little to encourage their customers to stick around or buy their products from them. In this article i'm going to show you
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: How To Get Your Business Online by: Peter Simmons This article is for all those who have asked "how do I get my business online?" or have just plain been putting it off because you dont know where to start or who can
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: 5 Things Every Internet Marketer Must Learn From Mail Order To Increase Their Profits Now! by: Jo Han Mok Understanding that the Internet is another vehicle for direct response marketing can potentially make you rich!
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: Customer Service - A Lost Art? by: Craig Binkley Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that
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: 3 Steps To Turning "OK" Sales Into Unbelieveable Results! by: Jeff Smith Have you noticed that 90% of "How To" information about creating and marketing your own information-based products online is basic beginner stuff?
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: Getting The Most From Your Customers by: Dan Brown Business on the Net is a fast paced proposition. Net entrepreneurs are looking for the edge that will take their business to the next level. Who doesn't want more business,
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: Credit and Debt Relief--A One Stop Solution by: Sakina Walsh Amy Wright, 34, was extatic when her realtor showed her the three bedroom townhome overlooking the lushious golf course. It was exactly the home she was looking
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: Is It Still Possible To Make Money On The Internet? by: Larry Lim Many people are saying that the internet is dead. So is there still money to be made on the Internet? The answer is a definite YES. Research shows,
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: Customer Retention with a Personal Touch by: Tony Valle Personal contact with customers is a crucial element in the success of any new business – and it’s one of the most common casualties of growth. As
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: Is CRM Technology Living Up To the Hype? by: Mark Levit Over the last few years the buzz about CRM (Customer Relationship Management) has grown extensively. It seems that every Sales & Marketing executive is talking about
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: Wealth Knowledge & Power – Lost Secrets From Ancient Masters by: Eric Wichman Behold! He with the light cometh! He shall light thy darkest night, illuminate thy muddled confusion, and he shall uncover all that
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: Elements of a Successful Advertising Campaign by: Christoph Puetz A successful marketing campaign needs certain elements to be successful. The following information will help you to develop a successful marketing campaign.
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: USP - Unique Selling Propositions by: Scott 'Gears' If you have competitors, then you should have at least one Unique Selling Proposition (USP). The more REAL ones you have, the better - for your Branding, your business
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: 7 Creative Ways to do Marketing by: Christoph Puetz There are plenty of ways to let customers know about your products. Why not use things that are already in place for communication with clients? 1. Invoices: Fill your
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: Marketing Success Defined by: Mark S. Levit How do you personally define success? High income? Substantial net worth? A fine home? Peer recognition? On a personal basis, there are likely almost as many definitions of
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: Loyalty Programs May Keep Customers Coming Back – But First You’ve Got to Earn their Trust by: Julia Hyde Remember trading stamps? If you’re over 40, chances are you will. Every time you shopped
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: Creating Customer Value by: R G Srinivasan The purpose of business is to create and retain a customer. Much has been written about customer orientation, customer relationship management (CRM), Customer Lifetime Value
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: The Process of Change in Marketing Approaches by: Dr. Alvin Chan In a world economy that is in constant flux and undergoing turbulence, more companies are realizing that their most precious asset is their customer base.
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: The Power of Possibilities by: Lori Osterberg Did you know the one thing that holds most people back is the simple fact that they think too small? What separates the average business owner from the super successful isn’t
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: Assumptions – The Hidden Sales Killer by: Kelley Robertson Assumptions can kill a sale. In my sales training workshops, I frequently discuss the importance of not making assumptions about a person before, during,
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: Your Business Deserves a Second Chance! by: A l Hanzal When you started your business, you dreamed your customers would love your products and services. They would be excited. You would make money doing what you love.
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: Find Out Where Your Firm Stands in Today’s Customer by: Hank Brigman Looking For Ways to Improve Sales and Customer Relationships? Find Out Where Your Firm Stands in Today’s Customer Touchpoint Management
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: At Your Service: The Ten Commandments of Great Customer Service! by: Susan Freidmann Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is
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: Make Your Customer Your Friend by: Kit Lum The simplest way to describe a ‘durian’ (pronounced doo-ree-ann) is to say it’s a yellowish-green fruit about the size of an mid-sized watermelon. It has
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: How to Build A Steady Stream of Customers--Step One by: Al Hanzal The success of a small business depends upon a steady stream of good customers. To build that stream of customer a business owner must examine five critical
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: Progressive Headlines Guide Customers To Buy by: Karon Thackston Headlines are, without a doubt, one of the most important elements in copywriting. As has been said countless times before, if you don't get your readers’
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: Making Customer Satisfaction Surveys Work by: Martin Day Why bother? Good customer service is the life blood of any business. Although new customers are important good customer service will help generate customer loyalty
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: 3 Steps To Better Sales Copywriting by: J.L. Reid Whether you’re wet-behind-the-ears or a seasoned copywriter, your craft will benefit by remembering one thing: You’re nothing more than a salesperson. There’s
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: Walking Talking Advertisements by: Will Dylan So you've made a sale. Great! Now what? You're not just going to sell your new customer a product and let them walk away, are you? Not when you're marketing on tight budget!
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: Selling for Beginners by: Ben Botes Speak to almost any self employed professional and most of them will say that they love their job but don't care much for selling their services. Here’s some advice to help all those
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: Feature Your Benefits by: Janice D. Byer, MVA Sales Copy… eventually every small business owner must consider what needs to be included in order to produce a successful advertisement or piece of marketing material. You
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: Customer Lifetime Value - The Key To Maximizing Your Profits! by: Larry Lim The greatest asset to your business is your Customer, specifically, your Customer Lifetime Value. In my many years in Sales and Marketing,
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: 10 Ways to Exceed Your Client's Expectations Every Time! by: John Alexander The following tips are just a few of the things I do as examples of setting my service apart from the crowd. In general, the weakest areas in
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: Psychological Tricks in Selling by: Stephen Bucaro In this article, I'm revealing six powerful secret psychological tricks that you can use to increase the effectiveness of your advertising and marketing. What if you don't
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: Does Your Message Pass the Test? by: Claire Cunningham Develop an effective benefit message and you’re well on your way to building your company’s entire marketing program. After all, you need focus to create
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: Engage Your Customer – Write About Benefits by: Glenn Murray Think quick. In 10 seconds, can you list the 5 key benefits you offer your customers? I bet you said “Yesâ€. But are you sure you listed benefits?
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: The Working Case Study by: Christine Taylor Next to white papers, case studies are the most popular tool in the technical marketer's toolkit The ubiquitous case study can range from a 3- paragraph online snippet to
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: 5 Ways to Mine Gold From Your Testimonials by: Roger C. Parker One often-overlooked asset of your business is the testimonials you receive from happy, satisfied customers. Most businesses receive favorable customer comments
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: Why Your Ad Failed by: Robert Warren So you spent good money on an ad, put it in a magazine or newspaper, and waited patiently for phone calls that didn't materialize. You're upset: you feel that you've wasted money and
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: A Lesson From “The Apprentice†That Can Make You A Master by: Karon Thackston I have to admit, I was curious. When I saw previews of a new show called “The Apprentice,†it made me want to at least
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: How To Bully Your Prospects Into Buying Your Product or Service by: Chris Coffman Selling is a tough job, and sometimes you may need to appear tough in order to get the sale. As a salesperson (whether in person or in
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: Use These Highly Effective Terms In Your Marketing Copy To Pull Sales! by: Abdallah Khamis Abdallah It is always important that you use the right terms when marketing your product to potential buyers. The right term may
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: Customer Loyalty in the Technology Industry by: Richard Cunningham For technology companies, service after the sale has emerged on equal footing with innovation as a competitive advantage. As technology-related products
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: Sales As A Positive Experience by: Don Osborne No matter what your age or stage in life, some words come with preconceived meaning. "Sales" is one of them. For most people, it means being put in a position to have to
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: What's Love Got To Do With It? by: JoAnna Brandi Customer Loyalty, we all want it. Don’t we? Some people say it’s dead - they say that customers are fickle, that they don’t want loyalty, that they
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: Network Marketing by: Krishnaveni Vulisetti When a person knows and knows not that he knows. Teach him. When a person knows and knows that he knows. Follow him. I have read a lot about Network Marketing and MLM and
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: Go To Work In Your UNDERPANTS! by: Neil Moran A Step-By-Step Guide for creating imaginative order pulling adverts for both on and offline marketing OK, let’s get started! Rule One - The Headline The headline
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: 12 Sure-Fire Steps To Improve Your Retail Sales by: Bob Nelson The purpose of any business is to bring in customers, and it can only be accomplished through marketing. If your cash registers don't ring, something is wrong
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: Successful Sales People Know Which Differentiators Matter by: Richard Cunningham Know where to focus. Not everyone evaluates product solutions with the same decision criteria. When sitting toe-to-toe with a prospective
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: Using Technology to Manage Customer Loyalty by: Richard Cunningham Don’t let your customer satisfaction research initiative collect dust on a shelf. Integrate technology with research to optimize the use of customer
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: Image is Everything! by: Janice Byer, CCVA, MVA Marketing is an integral part to any business, especially for a Virtual Assistance who has to rely on a professional and creative image. How you get the word out about your
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: Make Your Prospects Say Yes! by: Carl Brown 6 Secrets to Stellar Sales Presentations Every sale is won or lost in the presentation. Regardless of product, industry, or market every sale has the same basic components:
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: The Top Seven Marketing Mistakes by: Ted Nicholas In my view, nearly all government statistics about reasons for business failures are nonsense. Undercapitalization, inexperience, or poor management are usually blamed
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: Successful Sales Strategies: Winning the Close Ones by: Richard Cunningham The “Three Cs†in building customer relationships are a key component of professional selling skills. Indianapolis, IN (PRWeb) November
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: The Information Publisher's Secret Resource Guide To Blow Customers Away! by: Hans Klein Have you ever heard the saying, "Give and you shall receive"? Well, with information publishing, this saying is one of the most
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: Bridging the Chasm from Lead to Loyal Customer by: Julie Chance Bridging the Chasm from Lead to Loyal Customer: A Step by Step Guide for Developing Awareness, Building Credibility and Acquiring Customers Have you ever
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: Writing Business Newsletters: Avoid the “Me, Me, Me†Mistake by: Richard Cunningham Effective customer newsletters find the right mix of promotional and ‘real’ content to maximize readership. It’s
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: Autoresponders: Ease Your Life by: Pavel Lenshin What every small business operator always lacks is time. Sometimes lack of time leads to inefficiency, what in its turn, leads to business failure even if you have plenty
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: Top Ten Strategies for Delivering 5-Star Customer Service by: Bea Fields Customer satisfaction is valuable, but customer loyalty is priceless. In today's competitive world of business, it is becoming more and more important
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: Add-on Sales - The Key To Success On The Web by: Rick Rouse Question: Can you guess the cheapest way to make a sale? Answer: Sell to the customer that just bought from you! All successful salespeople have one thing
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: Loyalty Cards Systems – Beware, Some Should Be Avoided by: Jeff Walters Recently, I discussed a loyalty card system with a vendor who was selling quite a number of his systems to restaurants. I was shocked to discover
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: Forum Perils for Customer Relationship Management by: Jeff Walters In my previous article (Using Forums To Improve Customer Relationship Management) I covered the learning/information aspect of forums, as well as how
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: Loyalty Cards – Tips To Consider Before Committing To One by: Jeff Walters Loyalty marketing has been around for as long as retailing – attractive stores, good service, and a quality product line all contribute
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: Use Forums To Improve Customer Relationship Management by: Jeff Walters Forums are great for learning, sharing of ideas, and generally masterminding with peers, but give some thought to the impact they can have on your
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: How Much Is Your Popcorn Worth?: Powerful Lessons In Marketing And The Psychology Of Selling - Part 6 by: Ian Canaway Additional Lessons from Popcorn Marketing I'm assuming that the movie theatres have tested their price
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: Qualifying vs. Closing the Sale by: Teri Samuels The Art of effective question asking (qualifying) determines the effectiveness and the success of the "close". EXAMPLE: Let's assume you're a candy sales rep. You sell
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: Put The Selling Power of Testimonials To Work to Increase Your Sales & Profits! by: Thom Reece Among the variety of techniques available to you as a marketer, there is one that is virtually guaranteed to increase your
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: How You Can Create Advertising That SELLS! by: Thom Reece Businesses spend too many dollars, however, on ads that simply will not result in increased sales and profits. These ads are poorly conceived, poorly written,
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: Get the Most Out of Your Current Customer by: Jay Conners The customers you already have could be your biggest lead source, and you may not even realize it. Think about it this way, every customer you have, most likely
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: Evaluating Your Customer by: Jay Conners It is one thing to make a sales presentation, but it is another thing to make a sales presentation without first evaluating your customer. For all you know, you could be selling
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: What Not To Do With Your Leads by: Jay Conners Anyone that works in sales knows just how important it is to have lead sources to keep your pipeline filled. But it is not only how we obtain the leads that is important,
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: Probe Before You Sell by: Jay Conners When selling a product to a customer, it is very important to find out as much as you can about your customer and their needs before you proceed with your sale. This is commonly
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: Ask for the Business by: Jay Conners 3 Ways To Overcome pricing Challenges How many times have you had a customer say to you; I’ve been shopping around and XYZ mortgage company can get me a better rate and won’t
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: Know Your Customer by: John K Mitchell How can you increase the profitability of your business and grow the value of your customers? By really understanding your customer base - how many active customers you have, how
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: Knowing Your Customer Is The Key by: Matthew Tibble Without doubt, understanding what a customer’s wants and needs are is one of the most important aspects of running a business. You must know your customer.
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: 8 Part Strategy For Constructing Your Advertising Message by: Paul Curran Strategies to help produce your brochure, advertisment or direct mail. And make it achieve more sales. 1. Attract & keep the customer's eye Your
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: Dropped Jaw Syndrome, Your Fastest, Most Reliable Market Test by: Dr. Lynella Grant Business owners should be more like doctors. Forget selling and start asking your customers where they hurt. Broken leg? Ulcer? Empty
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: Astonish your Customers With These Customer Service Tips by: Catherine Franz Customer service today is getting worse. Win customers over and you build your business for life. Proven by the leader in the industry -- Nordstrom's.
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: Build Your Business Through Brilliant Branding by: Wendy Maynard Branding is more than product recognition or a simple logo. It is the overall intellectual and emotional impression people have when they think of your
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: Show Me The Money! by: Wilson Davalos Do you wan to increase you sales? Are you serious about making money on the internet? Of course you do or else you wouldn’t be reading this article. Okay the first time I heard
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: Make Your Website Sell by: Chris Mole Hundreds of new business websites are springing up every week. The owners of these sites are full of optimism that their venture into e-commerce will transform their business by bringing
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